Privacy Policy

1. Information we collect

At ExploreGo, we collect personal information that you provide when making a purchase, such as your name, email address, and payment details. We may also collect browsing information through cookies and similar technologies.

2. Use of information

We use your information to:

  • Process and fulfill your order, including the digital delivery of QR codes and eSIM activation instructions via email.
  • Send you purchase confirmations and communications related to your order.
  • Improve our products and services.
  • Comply with applicable legal obligations.

3. Sharing information

We do not sell or share your personal information with third parties, except with service providers necessary to operate our store (such as payment providers, e-commerce platforms, email services, and tools required to operate our store and process orders) or when required by law.

4. Data retention

We retain personal information only for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.

5. Compatibility and carriers

ExploreGo works with international telecommunications carriers and providers to offer mobile connectivity via eSIM technology.

We do not collect or store the content of user communications or data related to private browsing beyond what is necessary to operate our services.

6. Security

We implement reasonable technical, administrative, and security measures to protect your personal information against unauthorized access, loss, misuse, or disclosure.

7. Cookies

Our site uses cookies to improve your browsing experience. You can configure your browser to reject cookies, although this may affect some site functionalities.

8. Your rights

You have the right to access, correct, or request the deletion of your personal information. For any request related to privacy or personal data, you can write to us at: sales@explorego.io

9. Minimum age

Our services are not directed at minors. By using our site, you confirm that you are of legal age in your country to accept these terms.

10. Changes to this policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new version on this page.